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When should I not send an email?There are many subjects that are too sensitive to discuss over email mainly because misinterpretation could have serious consequences. Some topics that should generally be resolved outside of email are:
Disciplinary action Conflicts about personal information Concerns about fellow workmates Complaints
When it appears that a dialogue has turned into a conflict, it is best to suggest an end to the swapping of email and for you to talk or meet in person. If you receive a flaming email try to respond in a short and simple response. If that does not appease the flamer than make contact with him or her outside the virtual realm.
Vocabulary 词汇
Sensitive 敏感的Misinterpretation 曲解Consequences 结果Resolved 解决Disciplinary 训诫Conflicts 冲突Swapping 交换Appease 平息
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凯恩今日提示:我什么时候不应该发电子邮件很多事通过电子邮件来讨论是很敏感的,主要是因为如果被曲解意思的话,会造成很严重的后果的。有些主题是不应该通过电子邮件来解决的。
训诫行动 个人信息的冲突 关于同事的 抱怨
当一段对话被转入了争端,最好的建议是停止通过电子邮件来交流,而是直接的面对面的交流。如果你收到封有争论的电子邮件,试着简短的答复。如果没有平息那个人的愤怒,那你要试着不通过虚拟的领域来和他或她来联系。